The Haven Hostel

So much nice things to talk about !!!!! I love the interior design and decoration of the private room very much. I also like the comfort of the mattress, I wish... read more I can have a mattress like this in my home. The room is amazingly clean, especially the private bathroom. The staffs are friendly and helpful, we had a nice chat. There is only one minor issue: You can't wear outdoor shoes inside the building, make sure you bring a pair of slippers if you don't like the cold floor in the winter. Nevertheless, it worth the money you paid for 100% !!!! I will choose to stay here for sure if I revisit Thunder Bay.

Welcoming vibe with very informed staff. The private room was great, and the bed was super comfy, didn't want to get out of it. The hostel felt secure, would visit... read more again.

After a long day of travels we checked in to our private room. Check in we were greeted by friendly staff who made it quick and simple. Staff showed us... read more around and described a few things of the hostel. Overall condition of the room was extremely clean and tidy. The bed was really comfy, had a nice A/C unit in the window of the room. The hostel is located a ten minute walk to multiple stores, bars, and foodie spots. Highly recommend staying here.

Okay. I’m conflicted with my review of this hostel. The amenities, price, and cleanliness were all amazing. The bed was stupidly comfy for $60/night. However, I was not impressed by the... read more greeting I received from the front desk staff. I have never been to Thunder Bay before so therefore I asked her “Is this a good neighbourhood to leave things in my car overnight?” She. Flips. Out. Starts rambling on about how that’s an impossible question to answer (which fair enough I guess). She took it personally because she lives in this neighborhood and then begins the process of CANCELLING MY RESERVATION. I had to apologize profusely to even keep my reservation all the while everyone in the lobby is looking at us. Unbelievable. I drove 14 hours to get to Haven and I was exhausted only to have to console this disrespectful staff member. I’m still giving you guys a 4 star review because I’m not going to let the tantrum of one woman-child dismantle everything you folks have worked to build. But my goodness even thinking of that unnecessary altercation still nauseates me. 👎🏻

What a place. Holly and her team are great people. Friendly and conscientious. Beautiful well kept interior with all the amenities you could ask for. In the heart of downtown... read more it truly is a haven. Thank you all for your hospitality I look forward to returning on future travels.

Stayed in a private room for two nights. Everything was meticulously clean with a warm shower and comfortable bed! The common spaces were practical and nice aswell. There was a chalkboard... read more with a list of local offerings for a variety of categories and there was a kitchenette and laundry service available for use aswell. The location was also excellent providing quick walking access to the waterfront and a downtown area full of shops and restaurants on and around Cumberland. The one downside which is of no fault to the hostel is the street directly outside can feel uncomfortable at times, and I would personally avoid walking at night alone. The hostel is really a magnificent business and the owners have made it a truly special location!

We were just stopping for the night, and this was a fantastic place to stay. Save yourself from the sketchy hotels in town and come here instead!! This hostel is... read more located right in downtown which is much more pleasant than being on the side of a busy road. The hostel was very clean, had cool decor and we felt super comfortable staying. The staff were really nice too. Full kitchen, lots of lounge space and cool books. Rooms are spotless and the sleeping pods are very comfortable. You get your power outlets and a little fan. Bathrooms and showers were very nice looking and clean. No issues. There is parking onsite. This was my first hostel experience and it was a really good one. I’d stay again if I’m ever in the area.

We're so lucky to have gotten a room at The Haven. Not only was it incredibly clean, but all the staff were endlessly kind and helpful. It's the perfect stop... read more for anyone who needs a bit of reprieve from their travels, with a well stocked kitchen and an easily accessible location. It's dog friendly and our dog was so excited to hang out with the resident pup, Boss. We recommend The Haven to everyone!

Clean and quiet with a great common area set-up. Hostel staff were very helpful both over the phone and in person. The local recommendations in the front desk... read more area were a nice touch (and I had a great experience at the restaurant I picked from the list!).

It was a first time experience with stay at hostel for me. I was so lucky. Pretty nice, clean place and friendly staff. Thanks for everything.

I needed a place to stay for the evening in a pinch and everything from the phone call to book the room to staying in the immaculate and well kept... read more room was a super positive experience. Unfortunately I didn’t get to mingle with any guests or employees because I arrived after hours and left for the airport very early. I was bummed to leave! I wanted to get the full experience! HIGHLY RECOMMENDED! Keep up the great work ✌🏼

We loved this place and its staff!! Lovely atmosphere, super clean, safe vibes, on-site laundry service, and kind people. Enjoyed sitting around the fire with other visitors and staff. Thanks... read more for having us!! <3

The staff does your laundry so it gave me lots of time to do other things. I also loved the kitchen because I got to cook so I saved money... read more instead of eating fast food and there was food there that people shared so I got some for free!

On of the best hostel I ever been. Great people at front desk. Lovely concepts for everything. Place full of positive energy ♡ had an amazing sleep such beautiful rooms

Friendly staff, nice private bedroom and nice location. The common areas were clean and the kitchen is fully equipped. Sad we did not get to meet the dog.

I rarely put a five stars but it is really deserved!!! It exceeded expectations for me! Everything was perfect. I really liked the attention on the bed with earplugs and chocolate!... read more Wifi was perfect for work (and meetings). They even accept dogs 🙂 I will definitely come back and talk about it around me! It made me want to stay more and explore Thunderbay!

Let me tell you this place will blow your mind. The service is excellent, place is very clean, and rooms are awesome. I highly recommend the stay over a hotel. Keep... read more up the good work Hanuman and Jasmine.

The Haven Hostel was perfect for my husband and I on a getaway from the kids for a few days. We had planned to stay one night and had a... read more King Suite booked at the Holiday Inn for another night, but we loved it so much we cancelled our King room and stayed at the Haven again! It was very clean and comfortable, with everything that we needed and none of the extras that we don't use anyway (ie. TV, hair dryer...). The location was perfect! Close to the Marina for beautiful evening walks and lots of great restaurants nearby. We would definitely recommend this beautiful, friendly little Tbay hostel!

So i recently stayed here. There is a ton positive to say. Clean, beautiful, cheap, comfortable. The staff are amazing. I could write pages, but.. find out for yourself. The Negative: I thought alot about... read more how to present the 1 negative thing that happened to me, and I present it as this.. My stay had to come to an end... Yaz, Hanuman.. You both rock !! I'll never forget you ♡♡

Fantastic hostel. The staff here are amazing and extremely friendly, and they're always so helpful when you have questions. Furthermore, the hostel is gorgeous. There are all these little designs... read more all over the place which really make you feel at home. It's such a welcoming location. I will most certainly return here if I go back to Thunder Bay. The rooms are 100% clean, the beds have high-quality mattresses, and the kitchen is fully functional (and beautiful). The common area inside and outside is a great place to meet other travellers. I made some good friends here.

What a rejuvenating, intimate and soul refreshing stay I had at the Haven Hostel! Holly, Hanuman, and Yasmine's warm welcome made it feel like I was visiting my family home... read more rather than a novel hostel. Especially considering the pandemic when it is so challenging to connect with people in real life over real conversations and laughter, their warm company during the bonfire on my first night as well as having dinner together on my second night gave me a much needed dose of pre-covid nostalgia. I only had the pleasure of staying for 2 nights but frankly wished I had booked more time. I've stayed in hostels all over the world from Europe to Australia and South America, and am proud as a Canadian that there is finally a hostel on home soil that delivers the same essence of human connection, warmth, friendship, spontaneity and belonging often associated with memorable hostels experienced in other countries. Whether you are simply making a pit stop on your drive across the province, or are considering visiting Thunder Bay as a mini getaway from Toronto (like I did), I highly recommend this hostel, not just as place for resting your head, but as a place for nourishing your soul. Thank you again "RuHolly", "Honeyman" and "Yesman" 😉 for such lovely conversations, for your genuine company and for an absolutely lovely stay in your precious hostel! Until next time, Ryan

I only stayed here for one evening while passing through, but it was a great place to spend the night. The hosts were friendly, the space was clean and there... read more were good vibes all around Definitely comes recommended from me

Absolutely satisfied with my stay! Staff was so nice and welcoming! We arrived late, so reception was closed but a cute personalized letter was waiting for us explaining the surrounding.... read more My boyfriend let them know it was my birthday and they left a cake on the bed as a surprise! What a lovely idea! Room was clean and bed and pillows was so comfortable!

Absolutely amazing hostel! We stayed for one night in the private suite which was extremely clean, cozy and spacious. The whole hostel is very unique and zen. The staff was... read more super nice and friendly. Great experience! Convenient parking right infront of the hostel.

Our Ocean Bridge group stayed here for 2 nights - what a wonderful spot. Everything is clean and the beds are warm and welcoming. Common area was great for programming... read more and sweet chill time. Did I mention adorable dog checkin in on the space?! Best fuzzy manager ever. A perfect spot to kick your feet up. Highly recommend!

This is literally the cleanest hostel I have ever been in. We stayed in the dorm for the first night, which was very clean and neat. Individual lockers, bunk beds.... read more There was a shared female washroom which was pristine. The water pressure of the shower is better than the one we have at home. We stayed in the main floor private room for the second night (pictures attached). They sanitized it VERY well after the last guest, and the washroom is very roomy. The bed is super comfortable. The staff are always helpful and super friendly. Each and every one of them cares about the upkeep of the hostel. Great environment, good vibes, chill place.

Great place to stay. We stayed in the private suite room which was very spacious with a huge bathroom and shower. Breakfast was simple but good. The staff were very... read more friendly and accommodating and our pets were welcomed and comfortable during our stay. The staff even waived one of our pet fees because they were just opening up to the public after the pandemic 🙂

This place was amazing (and I've been to many hostels around the world). Holly (owner) was super friendly and the walked me through the covid precautions being taken (which... read more were excellent), Yaz was so much fun as she took me through the hostel, and Hanuman is a legend. Such a good crew. And one cannot forget Boss... the hostel pup who loves a good cuddle and is super docile and nice. The hostel was clean, spacious, new and very well located (walking distance to everything, no local transit needed). My favorite is how close to the marina /Lake Superiour harbour it is.. I walked there everyday! THANK YOU to the Haven staff. You are all aces.

I had a great stay at The Haven Hostel. Holly was super responsive when booking and was accommodating. It's excellent to have places that allow pets. The private queen room... read more itself is very tastefully outfitted, with a stylish bathroom adjacent. Breakfast in the morning was super classy, boiled eggs with fresh basil leaves? Yes, please. Everyone had a positive vibe, and while it was a short, one-night stay, I would have loved to have stayed longer. Highly recommended.

I've stayed any many hostels around the world and this one is top notch by any standard. The amenities are what you would expect from what would be advertised... read more as a 'flash packers' in some other countries. Location is perfect. All the best restaurants and pubs are within walking distance, as is the marina and lake Superior. Lots of great live music venues in the area too. Highly recommend!

What an amazing stopover! The staff are just great and super accommodating

Very rustic and cozy hostel that has great prices and excellent service. Even offers breakfast in the morning

The Haven Hostel accommodated our group of 30 wonderfully! Starting with the communication exchanges for booking the entire hostel for the weekend, we received excellent service from start to finish.... read more The space and location are amazing and we particularly loved the outdoor space as well as the #bigassyellowcouch! The private rooms, dorm rooms and washrooms were clean, spacious & modern. The communal space on the main floor was perfect and more than met our needs as a large group! The food was amazing and staff were excellent throughout our stay. The location in downtown Port Arthur was great and made it easy for walks to restaurants and shopping. Our group only had great things to say about our stay at The Haven Hostel and we would recommend it to other large groups looking for accommodations in Thunder Bay! Thanks The Haven Hostel! Danielle & Nick and friends & family July 5-7, 2019

While I did not intentionally book the Haven Hostel, I'm sure glad that I did! Yasmine at the front desk was very helpful in that she was able to... read more accommodate a last minute booking and correct my error from a third party site. The facilities were of a standard far greater than I expected of a hostel. The decor and communal spaces were excellent. I met one of the owners, and he was an excellent ambassador for not only the hostel, but for the local businesses in the area as well. Everything was immaculately clean and well designed. I have stayed in far more expensive hotels that are of inferior quality. I should add that I was travelling with a 6 yr. old, and that the entire team made us feel welcome in a family environment.

Such cool ambience..feels like a cafe rather than a hostel.

Great little place. I booked one of the queen rooms for one night. The room was super clean. Staff were friendly, nice and helpful. The only problem for me was... read more the shower room which was a bit small for my big proportions 🙂